Frequently Asked Questions

1. Is Timberline Total Solutions an Outbound or Inbound center?

 Our Contact Center is a blended environment serving clients with both Inbound and Outbound services.


2. Is a criminal history check required for employment with Timberline Total Solutions?

 A Criminal History Check is performed on all eligible candidates. A previous felony conviction disqualifies the candidate from employment with Timberline. Misdemeanor convictions may also disqualify a candidate from employment.


3. Am I eligible for rehire?

There are a number of factors evaluated when determining rehire eligibility. Please contact an Employee Services Representative to determine rehire eligibility.


4. How often do you start a training class?

Frequency of training classes are dependent on the needs of Contact Center. Typically New-Hire training is conducted bi-weekly.


5. What hours are you currently hiring for?

 Most available positions are based on an evening schedule. All shifts require a Saturday shift as well.