Frequently Asked Questions

Is Timberline Total Solutions an Outbound or Inbound center?
Our Contact Center is a blended environment that serves clients both Inbound and Outbound services.

Is a criminal history check required for employment with Timberline Total Solutions?
A Criminal History Check is performed on all eligible candidates. A previous felony conviction disqualifies the candidate from employment with Timberline. Misdemeanor convictions may also disqualify a candidate from employment.

Am I eligible for rehire?
There are a number of factors evaluated when determining rehire eligibility. Please contact an Employee Services Representative to determine rehire eligibility.

How often do you start a training class?
Frequency of training classes are dependent on the needs of Contact Center. Typically New-Hire training is conducted bi-weekly.

What hours are you currently hiring for?
Most available positions are based on an evening schedule. All shifts require a Saturday shift as well.